Solutions that fit with all your Enterprise Needs

Cogno AI's intelligent support, sales, and customer engagement solutions allow leading enterprises to set up world class customer experiences rapidly at scale.

Customer Support

Common queries of the customers answered 24x7 by an NLP-driven bot on all the digital channels - Web, App, WhatsApp, Amazon Alexa, Google Assistant!

Popular use-cases across the industry:

  • Banking: Account Statement, Account Balance, Last 5 Transactions
  • Insurance: Premium Due Date, Premium Due Amount, Policy Status
  • Stockbroking: Live Stock Prices, Portfolio Valuation, Ledger Statement
  • Mutual Fund: KYC Status, Account Statement, Branch Locator

Field Agent Support

Field Sales Agents have to remember all the products and services offered. New Agents/RMs with incomplete knowledge have to call the product team to get answers.
A bot provided to these agents can answer any query pertaining to products and services!

  • Provide standardized answers to users/customers
  • Provide support to agents to ease off their sales process.
  • Less training time required for the agents regarding products
  • Reduce the chance of mis-selling

Employee Experience Bot

Automate the generic and repetitive employee support queries received by the HR and IT team such as Applying for leaves, Muster, Late punch, Payroll related queries, Exit interviews, Mail box is full, VPN down, Laptop requisition, and many more!

  • Enhance employee experience.
  • Reduce human effort for a better employee productivity.

Recruitment Assistance

Job Applicants ask a lot of common queries to the hiring managers via calls and emails, which can be answered by a Bot, automatically.

Generic queries before joining, such as, Date of joining, Place of posting, Salary details, Perks, and benefits, taxation, etc. Candidates can upload documents (ID Proofs) - Passport, Aadhaar Card, PAN card, and many more!

  • Get fewer inbound calls to the hiring managers.
  • Provide standardized responses to candidates.

Why work with us

Which respond to your customers right at their preferred channels

  • Dedicated Support

    We work only with large Enterprises and so, we know the importance of right support.

  • Advanced Security

    We have cleared the Information Security Clearance of some of the largest Companies.

  • Domain Knowledge

    We work exclusively in the Financial Services Sector and have the knowledge of use-cases.