Common queries of the customers answered 24x7 by an NLP-driven bot on all the digital channels - Web, App, WhatsApp, Amazon Alexa, Google Assistant!
Popular use-cases across the industry:
Field Sales Agents have to remember all the products and services offered. New Agents/RMs with incomplete knowledge have to call the product team to get answers.
A bot provided to these agents can answer any query pertaining to products and services!
Automate the generic and repetitive employee support queries received by the HR and IT team such as Applying for leaves, Muster, Late punch, Payroll related queries, Exit interviews, Mail box is full, VPN down, Laptop requisition, and many more!
Job Applicants ask a lot of common queries to the hiring managers via calls and emails, which can be answered by a Bot, automatically.
Generic queries before joining, such as, Date of joining, Place of posting, Salary details, Perks, and benefits, taxation, etc. Candidates can upload documents (ID Proofs) - Passport, Aadhaar Card, PAN card, and many more!
Which respond to your customers right at their preferred channels
We work only with large Enterprises and so, we know the importance of right support.
We have cleared the Information Security Clearance of some of the largest Companies.
We work exclusively in the Financial Services Sector and have the knowledge of use-cases.